Report dangerous trees or branches
Report a tree or branch that is causing immediate danger to the public or a property.
Report an emergency
You can report an emergency if a tree or branch:
- has fallen and is obstructing a public footpath or road
- is causing immediate risk to a person or property
Call 0208 770 5000 to report an emergency. You will need to provide the exact location of the problem.
Work we do
We inspect the health and condition of council owned trees in streets and parks every 2 years. Check our tree pruning and inspection schedule.
Tree pruning
Trees are assessed for routine pruning every 4 years as part of the cyclical inspection and work programme. This includes:
- removing dead, dying or dangerous trees or branches
- pruning low branches to create clear walkways for pedestrians
- cutting branches that are touching or very close to properties
- pruning branches that are blocking road signs, street lights or CCTV
- reducing very large trees on shrinkable clay soils
Work we cannot do
If you live in council housing, contact Sutton Housing Partnership (SHP) for problems with a tree.
We do not deal with:
- overhanging tree branches
- branches touching telephone lines
- problems with TV reception or solar panels
- trees blocking light
- honeydew or debris falling onto cars or a property
- bird droppings
- pollen and allergens
- clearing fallen fruit or blossom from the ground
- moving animals or insects
Tree roots damaging public highways or footpaths
Report tree roots to the highways team as a defect.
Leaf clearing
Report fallen leaves to the street cleaning team.
Tree damaging a private property
If a tree is damaging private property you will need to contact the council insurance service. We cannot help with this problem until you log a claim.
Use the map to report a problem with a tree
Tell us the location by searching an address using the map search bar. You can also find an area using the zoom in and out map functions.
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