Complaints and feedback

Leave us feedback or a compliment or make a complaint

What is a complaint and how to make one

What is a complaint and how to make one, or leave feedback or a compliment about a service or a colleague.

Corporate complaints

What happens when you make a complaint and what you can expect from us.

Whistleblowing

How to report suspected wrongdoing in or to an organisation.

Children's social care complaints

What happens when you make a complaint about our children and young people's service.

Housing complaints

Make a complaint about our housing services.

Adult social care complaints

Make a complaint about our Adult Social Care service.

Education complaints

Make a complaint about an education service.

Free early education and childcare complaints procedure

What to do If you're unhappy with the delivery of Childcare Entitlement from a childcare provider.

Join our user research panel

Information on how to join our user research panel.