What is a complaint and how to make one
What is a complaint and how to make one, or leave feedback or a compliment about a service or a colleague.
Corporate complaints
What happens when you make a complaint and what you can expect from us.
Whistleblowing
How to report suspected wrongdoing in or to an organisation.
Children's social care complaints
What happens when you make a complaint about our children and young people's service.
Housing complaints
Make a complaint about our housing services.
Adult social care complaints
Make a complaint about our Adult Social Care service.
Education complaints
Make a complaint about an education service.
Free early education and childcare complaints procedure
What to do If you're unhappy with the delivery of Childcare Entitlement from a childcare provider.
Join our user research panel
Information on how to join our user research panel.