We have put together step by step guides for the Planning Register on how to:
- register and login
- search for applications
- comment on applications
- set up notifications, saved searches and tracking applications
How to register
Anyone can create a new account free of charge.
To create a new account:
- go to the Planning Register
- click the 'Register' button on the portal homepage
- enter your postcode
- select your address from the drop down list
- read the terms and conditions
- tick the box to confirm that you have read and agree with the terms and conditions
- verify your registration by clicking the link displayed in an activation email sent to you
- if you don't receive the email within 30 minutes, check your spam folder
Video tutorial for how to register
How to login
Once you’ve registered, you can login to the Planning Register using your email address and password.
Your email address and password are case-sensitive, so keep an eye on upper and lower case letters.
Search for applications
There are 5 different search options on the Planning Register.
Follow these steps to search for a property or application:
- select planning or building control from the drop down list
- select simple or advanced search
Simple search
- select applications, appeals or enforcements
- in the 'Status' drop down, select 'current', 'decided' or 'all'
- enter the postcode, road, application reference number, or first line of the address
- select the specific case or application from the results list
Advanced search
- input the information you have in the relevant search fields
- select the specific case or application from the results list
- or you can see results on a large map by clicking the 'Show results on a large map' link on the right side of the page
Viewing further details
- once you have selected a case or application from the search results list you can view further information
- click on the 'Summary', 'Further information', 'Contacts' or 'Important dates' tabs to see more about the case or application
- you can also click the 'Comments', 'Constraints', 'Documents' and 'Related cases' tabs for more information
- if you want to view the application on the map, click on the 'Map' tab
Viewing weekly and monthly lists
- go to the 'Search' menu
- select 'Weekly/Monthly Lists' and then select from the weekly or monthly tabs
- select the Ward from the drop down list
- select the Week beginning from the drop down list
- then select either 'validated in this week' or 'decided in this week'
- you can now select from the list of results or from the map (right of the results list)
Video tutorial for searching for applications
Comments on applications
To comment on a planning application online, you will need to have registered for an account on the Planning Register.
Then you can:
- use the 'simple' or 'advanced' search function to find an application
- enter the postcode, road, application reference number or first line of the address in the search field
- select the application (with a blue 'comment' icon to the side of it) you are looking to comment on or object to
- once selected, check the details of the application and click the 'Make a comment' button
- select either 'Councillor' or 'Member of public'
- select either 'Object', 'Support' or 'Neutral'
- add your comments
- submit your comment or objection
Once you've submitted it, your comments (including your name and address) will be published online.
Video tutorial for commenting on applications
Set up notifications, saved searches and tracking applications
- login to the Planning Register
- search to find the application you’re looking for
- click ‘Track’ in the top right - the button with a star
- you’ll receive an email when the status of the application changes
You can find applications that you’ve tracked by going into ‘My profile’, then ‘tracked applications’.
Video tutorial for setting up notifications