Paying an invoice
Usually, all invoices must be paid by the due date. If you can’t pay an invoice, find out if you can pay by instalments.
How to pay
Direct Debit
You can pay regular bills and subscriptions automatically from your bank account. To set up a direct debit you can:
- call us on 020 8770 5422
- send us an email
Online payments
You can use our online service to make payments for a range of Council invoices.
If you are paying a sundry debt with an invoice that starts with 31, select the option for general invoices.
Pay by credit or debit card
- call us on 020 8770 5422 from 9am to 5pm
- call our 24-hour automated phone line on 020 8770 7887 and select the ‘other payments’ option
- pay in person using the self-service kiosk at the Council (cash or credit/debit cards only)
Other ways to pay
- make a payment at your own bank but do not send cheques directly to us
- pay at a post office
- find your nearest Payzone or call us if you need a payment card
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