Report a dockless e-bike
You can report hire bikes that are:
- abandoned or
- inconveniently parked
Who to contact
You'll need to know the hire bike brand to report it:
Forest (including River Bikes)
Our Community & Support team can be contacted on:
- Report an abandoned or inconveniently parked Forest bike (requires bike ID number & a photograph of the Forest bike)
- Email - cs@humanforest.co.uk
- Phone - 0208 157 7491
- Live Chat - can be reached by going to the Forest website
Lime
- phone 0800 808 5223
- support@li.me
Santander Cycles
- Santander Cycles app
- Street care
- send an email to TfL
Dott
- send an email to Dott or
- phone 0800 048 8993
Tier
- send an email to Tier or
- phone 0808 164 9486
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