When to put your bags out for collection

Make sure your recycling and waste is sorted into the correct coloured bags (our collection team may not be able to collect some or all of your bags if you haven't correctly sorted and presented your recycling and waste)
Bags need to be presented between 6pm-8pm on your collection day
You can check your collection days on our web page Check your collection days
You should only present one blue and one red bag at each collection (otherwise you will run out)
Recycling or general waste placed out on any other day of the week will be treated as fly-tipping and you may receive a fine

Where to place your bags for collection

Please place your bags in a clear point of collection, so your recycling and waste is easy for our collection team to find.

Bags should be presented on the named street of address (i.e. High Street). We will not collect from service roads, side roads or rear of properties
By the nearest street litter bin or street lamp post

If you are not sure where your collection location is, please speak to your landlord, managing agent or call us on 020 8770 5000.